贵州省互联网+医疗健康应用状况调查

Survey of Internet+Medical and Health Applications in Guizhou Province

目的调查贵州省县级以上公立医疗机构互联网+医疗健康建设与应用情况。方法采用问卷调查法,于2020年7月15~27日通过采用《贵州省互联网+医疗健康现状调查表》对全省县级以上公立医疗机构开展在线调查,分析该地区医院基本情况、互联网+医疗健康开展情况及支撑环境建设情况。结果共调查全省242个医疗,其中三级医院55个(22.73%),二级医院162个(66.94%),未定级医院25个(10.33%);调查显示,分别有66.11%、58.68%、34.71%的医疗开展移动支付、分时段预约挂号、检查检验报告查询,较少开展在线处方(占5.78%)、药品配送服务(占5.37%)等深层次互联网+医疗健康服务;开展互联网医疗收费的医疗机构仅占16.12%,支持患者实名制认证的占79.75%,支持医务人员实名制认证的占71.07%,医疗机构互联网服务系统通过网络安全等级测评的占20.25%,医疗机构实现互联网服务系统与院内信息系统无缝衔接的占30.99%,互联网服务系统开展患者在线满意度调查的占37.19%。结论贵州省互联网+医疗健康服务发展迅速,医疗机构积极开展互联网+便民惠民服务,但应用深度有限,亟需省级统筹建立健全实名制认证、CA、统一支付系统、信息安全防护等互联网+医疗健康支撑体系,推进互联网+医疗健康深度发展。

Objective To investigate the construction and application of Internet+medical health in public medical institutions above the county level in Guizhou Province.Methods A questionnaire survey method was used to conduct an online survey of public medical institutions at or above the county level in the province by using the"Guizhou Province Internet+Medical Health Status Survey Form"from July 15 to 27,2020,to analyze the basic situation of hospitals in the region and the Internet+Medical and health development and supporting environment construction.Results A total of 242 medical services were investigated in the province,including 55 tertiary hospitals(22.73%),162 secondary hospitals(66.94%),and 25 ungraded hospitals(10.33%);the survey showed 66.11%and 58.68%respectively,34.71%of medical services carried out mobile payment,time-based appointment registration,inspection and inspection report inquiries,and fewer online prescriptions(5.78%),drug delivery services(5.37%)and other in-depth Internet+medical and health services;Internet medical services only 16.12%of medical institutions charge fees,79.75%support real-name authentication for patients,71.07%support real-name authentication for medical personnel,20.25%of medical institutions'Internet service systems had passed network security assessments,and medical institutions'Internet service systems and 30.99%of the hospital's information systems were seamlessly connected,and 37.19%of the Internet service systems carried out patient online satisfaction surveys.Conclusion The Internet+medical and health services in Guizhou Province had developed rapidly.Medical institutions were actively developing Internet+convenient and beneficial services for the people,but the depth of application was limited.It was urgent to coordinate the establishment of real-name authentication,CA,unified payment system,information security protection and other Internet+medical services at the provincial level.The health support system promoted the in-depth development of Internet+medical health.