基于BSC的农村公共卫生治理绩效评价体系构建——以河南省S镇抗击新型冠状病毒肺炎疫情为例

The construction of performance evaluation system of rural public health governance basedon BSC:A case study on the outbreak of COVID-19 epidemic in S town,Henan province

以河南省S镇抗击新型冠状病毒肺炎疫情为例,将平衡计分卡(BSC)作为绩效评估工具,从防疫治理的责任导向、效果导向和需求导向3个方面进行价值分析,对河南省S镇防疫效能、村民认同及参与、明晰防疫权责、保证防疫可持续与平衡计分卡(BSC)的财务指标、客户维度、内部运营指标、学习与成长层面一对一进行置换,将公共卫生治理绩效评价体系的构建作为公共卫生治理能力提高的突破点,从防疫效能、客户(村民)、内部运营、学习与成长4个指标对河南省S镇的防疫进行绩效评价体系的构建。以期能在实践中促进乡镇更好地抗击新型冠状病毒肺炎,打开农村公共卫生治理的新局面。

Taking the COVID-19 epidemic situation in S town of Henan province as an example,the balanced score card(BSC)is used as a performance evaluation tool.This study analyzes the value from three aspects of responsibility orientation,effect orientation and demand orientation of epidemic prevention and control,makes a one-to-one replacement of financial indexes customer dimen⁃sion,internal operation index,learning and growth level of the epidemic prevention efficiency,villagers’identification and participa⁃tion,clarifying epidemic prevention rights and responsibilities,ensuring the sustainability of epidemic prevention and balanced score⁃card(BSC).Taking the construction of public health management performance evaluation system as the breakthrough point of improv⁃ing public health governance ability.The evaluation system of epidemic prevention performance of S town in Henan province was con⁃structed from four indexes of epidemic prevention efficiency,customers(villagers),internal operation,learning and growth.In order to promote COVID-19 in villages and towns better,and open up a new situation in rural public health management.