新型冠状病毒肺炎疫情下民众信息获取状况与情绪影响

Status of the public accessing to information and emotional impact during the outbreak of Corona Virus Disease 2019

目的:调查新型冠状病毒肺炎(新冠肺炎)疫情期间民众获取疫情信息途径的基本状况和不同疫情信息主观负荷量民众情绪的差异等,为管理部门应对公共卫生事件提供依据.方法:通过网络调查方式,采用90项症状自评量表之焦虑和恐怖分量表和针对新冠肺炎疫情自编的问卷,测查2307名被调查者的疫情信息获取状况及焦虑和恐怖情绪状况.结果:被调查者获取新冠肺炎疫情信息的主要途径为微信(85.47%)、电视(70.99%)和网站(63.06%).多个信息获取途径的被调查者比例在年龄、所在地维度上具有统计学差异(P<0.05).被调查者的恐怖情绪与疫情信息过载情况正相关.被调查者焦虑和恐怖情绪与其对控制疫情的信心负相关.结论:民众获取疫情信息途径呈现形式多元的特点.疫情信息过载会引发民众恐怖情绪.公共管理部门需开展针对性强的卫生宣传、健康教育和心理支持工作.

Objective:To investigate the state of public accessing to relevant information and the difference of public’s emotion in differential subjective load level of epidemic information,thus to provide a basis for administration departments to deal with public health emergency during the outbreak of Corona Virus Disease 2019(COVID-19).Methods:An internet survey was conducted in 2307 respondents using the anxiety and terror subscales of the 90-item symptom self-rating scale and a self-designed questionnaire.The contents of investigation contained the state of accessing to relevant information and the anxiety and fear level of respondents.Results:WeChat(85.47%),TV(70.99%)and website(63.06%)were the main ways for respondents to obtain information about COVID-19 pneumonia.The proportion of respondents with multiple accessing ways to information showed statistical differences in age and location(P<0.05).The fear level of respondents was positively correlated with information overload.The anxiety and fear level of respondents was negatively correlated with respondents’confidence in epidemic control.Conclusion:It was diversified in the channels of access to relevant information.The information overload of the epidemic causes the fear responses of people.Health promotion,education and psychological support should be specially carried out by public administration departments.