湖北省A旅行社绩效管理体系完善研究

Research on the Improvement of Performance Management System of A Travel Agency in Hubei Province

随着我国社会的发展和经济的快速进步,我国国民的日常生活需求也由基本的温饱需求发展到精神文化需求。这一趋势有效地促进了我国旅游业的发展,市场需求量的扩大在带给我国旅游从业者机遇的同时,也提高了行业竞争的激烈程度。相关旅行社如何扩大竞争优势,在行业发展中脱颖而出,成为现代旅行社领导者需要重视的最大问题。旅游行业作为知识型劳动密集行业,归根结底其运营模式是以人为本、以人才为本,企业的竞争其实就是人才的竞争,而现代化人才竞争的核心就是绩效管理。

With the social development and rapid economic progress in China,the daily life needs of China's people have also developed from basic food and clothing needs to spiritual and cultural needs.This trend has effectively promoted the development of China's tourism industry.The expansion of market needs brings opportunities to China's tourism practitioners,and at the same time,it also increases the intensity of industry competition.How to increase the competitive advantages of relevant tourism agencies and stand out in the development of the industry has become the biggest problem that needs to be paid attention to by the leaders of modern tourism agencies.As a knowledge-based labor-intensive industry,in the final analysis,the tourism industry's operating mode is people-oriented and talent-oriented.The competition of enterprises is actually the competition of talents,and the core of modern talents competition is performance management.