基于麦肯锡7S模型的医疗耗材供应商综合评价体系研究与应用

Research and application of comprehensive evaluation system of medical consumables supplier based on McKinsey 7S model

目的:探讨麦肯锡7S模型在医疗耗材供应商综合评价体系中的应用。方法:将麦肯锡7S模型基本理论应用于医疗耗材规范化管理中,依照结构、制度、风格、员工、技能、战略和共同理念7要素,结合医院实际制定医疗耗材供应商评分和评价方法与实施细节。结果:经7次耗材供应商等级评定,绿牌耗材供应商占比由4.2%提升至18.0%,红牌供应商趋于稳定降低,但降低幅度较为平缓;医疗耗材申请响应时间、订单下达时间和订单完成时间均显著降低,耗材配送效率显著提高。结论:麦肯锡7S模型应用于医疗耗材供应商综合评价体系建设,可促进系统思考、全员参与、体系完整和制度健全的有机结合,加快耗材采购过程系统化、常态化、流程化、标准化及表单化等过程的建立,规范提高医院医疗耗材采购秩序。

Objective:To explore the application of McKinsey 7S model in the comprehensive evaluation system of medical consumables suppliers.Methods:The basic theory of McKinsey 7 S model was applied in the standard management of medical consumables.The score method,evaluating card method and implementation detail of medical consumables supplier were formulated according to 7 elements,which included structure,system,style,staff,skills,strategy and common philosophy,and the actuality of hospital.Results:After 7 rounds of consumable supplier ratings,consumable suppliers with green card increased from 4.2%to 18.0%,and suppliers with red card tended to decrease steadily,but the amplitude of decrease was relatively flat.The response time of applying medical consumables,order release time and order completion time have all been significantly reduced,and the efficiency of consumables distribution has been significantly improved.Conclusion:The application of McKinsey’s 7 S model in the construction of a comprehensive evaluation system for medical consumables suppliers can promote the organic combination of system thinking,full participation,system integrity and sound systems,and accelerate the establishments of systemization,normalization,process,standardization,form and other processes of the consumable procurement process,and standardize and enhance the procurement order of medical consumables of hospital.