老年人健康管理现状及对互联网+老年健康管理APP的使用意向调查与分析

Investigation and analysis of the status quo of health management for the elderly and their intention to use the Internet+health management APP for the elderly

目的调查老年人健康管理现状以及对互联网+老年健康管理APP的使用需求,为APP的研发与推广提供参考依据。方法采用自设问卷,于2018年12月—2019年2月在四川省5市选取老年人进行问卷调查,观察老年人目前健康管理现状、对健康管理APP的服务功能及服务方式需求。结果共发放250份问卷,回收有效问卷235份,有效回收率为94.00%。多数调查对象对健康管理意识尚不足;调查对象对健康管理APP功能需求的占比最多的是协助挂号,缩短排队时间,提供养生知识及保健方法;在服务方式的需求方面形式呈多样化,包括定点服务、24 h在线联系、定期上门服务等。结论互联网+背景下老年健康管理APP的应用,需提升老年人健康管理理念,重视健康管理服务质量,并且建立有效的行业管理与监督机制。

Objective To investigate the status quo of health management for the elderly and the demand for the use of the Internet+health management APP for the elderly to provide a reference for the development and promotion of APP.Methods Using self-developed questionnaires,from December 2018 to February 2019,elderly people in five cities in Sichuan Province were selected to conduct a questionnaire survey to observe the status quo of health management for the elderly and their needs for health management APP service functions and service methods.Results A total of 250 questionnaires were issued,and 235 valid questionnaires were recovered,with an effective recovery rate of 94.00%.Most of the survey respondents were not aware of health management;the majority of respondents’demand for health management APP functions was to assist in registration,shorten the queue time,provide health knowledge and health care methods;the demand for service methods was diverse,including fixed-point service,24-hour online contact,regular door-to-door service,etc.Conclusion The application of the elderly health management APP in the context of Internet+needs to enhance the concept of health management for the elderly,pay attention to the quality of health management services,and establish an effective industry management and supervision mechanism.