如何衡量群体性事件的处置绩效?——VPP整体性评估框架与指标体系的建构和检验

How to Evaluate Performance of the Resolution of Group Conflict?——Construction and Testing of the VPP Integral Evaluation Framework and Index System

近年来,如何有效处置日益频发的群体性事件,成为社会各界广泛关注的热点议题,但目前还没有较系统和科学的评估指标体系来衡量事件的处置绩效。在绩效评估、环境冲突处置评估理论的基础上,研究构建了衡量环境污染群体性事件处置绩效的价值-主体-过程VPP(value-participant-process)整体性评估框架及指标体系,并通过专家指标隶属度、量表信度、探索性因子分析和验证性因子分析等对其合理性和有效性进行了验证。VPP评估框架包含价值、主体及过程三个维度,涵盖经济性、效率性、效果性、公平性、民主性和法治性六个一级指标,成本、收益等27个二级指标,及政府部门的成本、民众的成本等81个可选择使用的三级指标。VPP框架不仅为衡量我国群体性事件的处置绩效提供了量表参考,也为事件的实际处置提供了更系统全面的行动指南。

in recent years,how to effectively deal with the increasing group conflicts has become a hot topic of widespread concern in China,but there is no systematic and scientific evaluation system to measure the performance of the resolution of group conflicts.Based on performance evaluation and environmental conflict resolution evaluation theory,we put forward the VPP(Value-Participant-Process)evaluation framework and index system to measure the resolution performance of environmental pollution group conflicts and verified it rationality and effectiveness by Expert Membership Degree Analysis,Reliability Analysis,Exploratory Factor Analysis,and Confirmatory Factor Analysis.The VPP evaluation framework includes three dimensions:value,participant and process.It covers six first-level indicators of economy,efficiency,effectiveness,equality,democracy and rule of law,27 second-level indicators such as cost and benefit,and 81 third-level indicators such as the cost of government and the cost of the public.The VPP framework not only provides a scale reference for evaluating performance of the resolution of group incidents in China,but also provides a more systematic and comprehensive action guidelines for the resolution of group conflict.