旧工业建筑改造使用后满意度调查研究——以403艺术中心为例

Research and Investigation on the Post-Occupancy Evaluation of Old Industrial Plants——A Case of No.403 Art Center

随着城市的发展与扩张,许多旧有的工业老厂得到了产业升级,出现了大量弃置工业厂房。随着人们生活水平及认识的提高,旧工业建筑的文化历史价值也逐渐被人们所认识,各市各地都进行了颇为可观的改造建设活动,但这些建筑改造后效果如何,游客的满意度评价如何,相关的研究内容较少。文章在实地调研的基础上,进行资料收集、问卷调查,运用改进IPA法,根据各影响因子的重要程度与使用者的满意情况,将各项指标用坐标系的方式表示出来,并提出各项指标的提升策略,对项目进一步改造或在其他项目建设中提升服务品质提供参考。

With the development and expansion of the city,many old industrial plants have been upgraded and a large number of abandoned industrial plants have appeared.With the improvement of people’s living standard and understanding,they gradually realized the cultural and historical value of these old industrial buildings,and carried out a full range of transformation and construction activities.However,there are few studies on the effect of these buildings after renovation and the satisfaction evaluation of tourists.On the basis of field investigation,data collection,questionnaire survey and revised IPA analysis method are carried out in this paper.According to the importance of each influencing factor and the satisfaction of users,a quarter diagram model is constructed and suggestions for optimizing each factor are put forward.It provides a reference for improving service quality in the renovation or construction of other projects.