患儿家长顾问委员会参与患者安全管理实践

Practice of the advisory council of child patient parents participating in patient safety management

患者参与作为患者安全管理工作目标之一,对于保障患者安全、减少或避免医疗不良事件的发生有重要意义。复旦大学附属儿科医院为推动患者参与安全管理进行了积极探索,为患儿家庭赋权,引导患儿家庭的自主参与意识,成立患儿家长顾问委员会作为患者参与患者安全工作推进平台。实践探索发现,患儿家长顾问委员会作为医患沟通与协作平台,将患儿家庭、医疗机构与第三方指导、监督人员有机结合,在发现患者安全隐患、改进患者安全问题、推进患者参与患者安全等方面取得了良好成效;患儿家长顾问委员会从患者视角出发,在其中起着意识倡导、建言献策、沟通协助等重要作用;患儿家长顾问委员会的三级参与为解决患者的参与意识、参与途径与参与能力等问题提供了新思路。

Patient participation in patient safety serves as one of the objectives in patient safety management,and as a priority research area in patient safety,bearing critical importance in ensuring patient safety,and reducing or avoiding medical adverse events.Children′s Hospital of Fudan University has made active explorations to promote patients in patient safety by inviting patient participation.The measures taken include empowering the child patient families and encouraging their proactive awareness and involvement,especially in establishing an advisory council of child patient parents as a platform for patient participation in patient safety.The research found that as a doctor-patient communication and collaboration platform,the council proves highly effective.It can optimally integrate child patient families,medical institutions,and third-party supervisors,making worthy contributions to discovering patient safety hazards,improving patient safety issues,and promoting patient participation in patient safety.From patient perspectives,the council plays an important role in awareness advocating,suggestions,and communication assistance.At the same time,the three-level participation of the council provides new horizons for encouraging participation awareness of patients,broaden channels of participation and capabilities of patient participation.