科技成果转化线上平台运营效率提升研究——以武汉科技成果转化平台为例

Research on Operation Efficiency Improvement of Online Technology Transfer Platform——A Case Study of Wuhan Technology Transfer Platform

科技成果转化线上平台是利用现代信息技术促进成果转化的重要载体。武汉科技成果转化平台的建立为高校院所、科技企业、中介机构开展成果转化搭建了全流程、全要素、立体化平台,在优化服务模式、打通转化渠道、提升转化效率方面作出了有益探索。通过对平台运营过程中存在的用户活跃度不高、信息有效性和准确性不足、成果转化成功率不高等运营效率问题进行分析,从提升信息质量、改善用户体验、优化服务模式、延伸服务链条等方面提出改进建议。

Taking advantage of modern information technology,online technology transfer platform is an important infrastructure for accelerating technology transfer process.Wuhan technology transfer platform is a recently built one that provides comprehensive whole-process services for universities,research institutes,hi-tech companies and agencies.The platform has explored fruitful ways to optimize service,open transfer channels,and increase transfer efficiency.By analysis of such platform operation issues as user activity,efficiency and accuracy of information,and matching rate of technology transfer,several ways are suggested for its improvement including enhancing information quality,improving user experience,optimizing service mode and extending service scope.