长期护理保险受益人的满意度及影响因素研究——基于江西省上饶市调查数据的分析

Long-term care insurance beneficiaries'satisfaction and its influencing factors:Based on the survey data from Shangrao City,Jiangxi Province

目的:分析江西省上饶市长期护理保险(以下简称长护险)受益人的满意度现状及其影响因素,为完善长护险提供建议。方法:利用项目组在上饶市通过质性访谈和问卷调查收集的一手数据,以描述性统计和定序Logistic回归分析受益人的满意度及影响因素。结果:上饶市长护险受益人对长护险表示比较满意的占43.85%、非常满意的占53.37%。具有农业户口、受教育程度低、月收入低的受益人对长护险的满意度更高。享受居家上门护理待遇、认为长护险对缓解长护费用负担的作用大、对护理人员表示非常满意的受益人对长护险的满意度更高。结论:上饶市长护险受益人的满意度普遍较高。同时,在保障长护险财务可持续性的基础上适当提高待遇水平、加强居家上门护理待遇给付以及促进长护服务品质等举措对提升长护险满意度具有重要意义。

Objective:To analyze the long-term care insurance(LTCI)beneficiaries'satisfaction level and its influencing factors in Shangrao City,Jiangxi Province.Methods:The original data obtained from qualitative interviews and questionnaire survey carried out in Shangrao city were used for analysis.The beneficiaries'satisfaction level and its influencing factors were explored using descriptive statistics and ordinal Logisitic regression.Results:Results found that 43.85%and 53.37%of beneficiaries were relatively satisfied and very satisfied with LTCI,respectively.Beneficiaries with agricultural hukou registration,lower education,and lower monthly income were more satisfied with LTCI.Beneficiaries who had the insurance benefit of home-based LTC services,agreed that LTCI had a significant effect on easing the burden of LTC cost,and were very satisfied with the formal LTC providers,were more satisfied with LTCI.Conclusions:LTCI beneficiaries of Shangrao City generally have a high level of satisfaction on the scheme.Meanwhile,measures such as appropriately increasing the benefit level on the basis of ensuring the LTCI financial sustainability,strengthening the benefit of home-based LTC services,and promoting the supply and quality of LTC services should be strentgthened for their great significance in the enhancement of the satisfaction level with LTCI.