服务型领导对辱虐管理的作用机制——基于道德许可理论的视角

The Action Mechanism of the Service-Oriented Leadership on Abusive Supervision:From the Perspective of the Moral Licensing Theory

以利他、服务和谦卑为特征的服务型领导受到学界的广泛关注,但服务型领导在“暖心”行为后从事的偏差行为却较少得到重视。基于道德许可理论,采用多时点配对数据进行统计分析,结果表明,服务型领导通过心理权利的中介作用对辱虐管理产生正向影响,领导行为一致性是服务型领导催生辱虐管理的“门阀”:当领导行为一致性较高时,服务型领导会滋生更多的心理权利,产生更多的辱虐管理;当领导行为一致性较低时,服务型领导通过心理权利产生的辱虐管理相对减弱。研究结论对于全面认识服务型领导理论和预防服务型领导的负面效应具有重要的参考价值。

The service-oriented leadership characterized by altruism,service and humility has received extensive attention from the academic circles.However,little attention has been paid to the deviant behaviors of the service-oriented leaders after their“warm-hearted”behaviors.Based on the moral licensing theory,this paper adopts the paired data of multiple time points to conduct a statistical analysis.The results show that service-oriented leadership can exert positive impact on abusive supervision through the mediation of psychological rights,and the behavioral consistency of leadership acts as a“valve”when the abusive supervision is spawned on the service-oriented leaders.When the behavioral consistency of leaders is higher,the service-oriented leaders will want to have more psychological rights and produce more abusive supervision.When the behavioral consistency of leaders is lower,the abusive supervision of service-oriented leaders produced through psychological rights will be relatively weakened.This research result has important reference value for the comprehensive understanding of the service-oriented leadership theory and the prevention of the negative effects of the service-oriented leadership.