摘要
为探讨人际冲突和安全工作行为之间的关系,以及愤怒和报复动机的多重中介作用,采用时间滞后的数据搜集方法,通过上级–下属配对的方式对229名公交司机及其主管进行调查。结果表明:人际冲突能够对安全工作行为产生显著的负向影响,人际冲突可以通过激发愤怒情绪来减少安全工作行为,也能够通过刺激报复动机对安全工作行为产生消极影响,愤怒和报复动机在人际冲突与安全工作行为之间发挥着多重中介效应。
The present study aimed to investigate the relationship between interpersonal conflict and safety work behavior,and the potential mediation effects of anger and revenge motivation.We used time-lagged data collection and supervisor-subordinate matched dyads to conduct two waves of surveys.The results indicated interpersonal conflict exerted significant negative influence on safety work behavior.Interpersonal conflict impeded safety work behavior through triggering anger emotion.In addition,interpersonal conflict negatively affected safety work behavior by enhancing revenge motivation.Furthermore,anger and revenge motivation played multiple mediation roles between interpersonal conflict and safety work behavior.
作者
呼军艳
张庆霞
王海峰
HU Junyan;ZHANG Qingxia;WANG Haifeng(School of Management,Lanzhou University,Lanzhou 730000;College of Social Development and Public Administration,Northwest Normal University,Lanzhou 730070)
出处
《心理与行为研究》
CSSCI
北大核心
2020年第6期826-832,共7页
Studies of Psychology and Behavior
基金
教育部哲学社会科学研究重大课题攻关项目(16JZD023)
中央高校基本科研业务费专项资金资助重点项目(17LZUJBWZD012)。
关键词
人际冲突
安全工作行为
愤怒
报复动机
interpersonal conflict
safety work behavior
anger
revenge motivation.
