上海长期护理供需匹配机制探索

Exploring the Supply and Demand Matching Mechanism for Long-term Care in Shanghai

长期护理供需不匹配,包括因评估结论失准、服务机构匹配偏差、服务质量不高导致申请人合理需求无法满足,以及因难以纠正申请人过度需求引发的供给短缺。建立和完善长期护理保险制度,必须从现实与可能的角度,建立需求识别、流程管理、服务质量管理的长期护理供需匹配机制。

The mismatch between supply and demand for long-term care includes the failure to meet the reasonable needs of applicants due to inaccurate assessment conclusions,deviations in matching service providers,and poor service quality,as well as the supply shortage triggered by the difficulty in correcting excessive needs of applicants.The establishment and improvement of the long-term care insurance system must establish a mechanism to match long-term care supply and demand in terms of demand identification,process management,and service quality management from the perspective of reality and possibility.