突发公共事件中不良言论群体的用户画像研究

Study on the user portrait of undesirable speech groups in public emergency

文章以某环境突发公共事件为例,利用基本信息标签和特征标签构建微博用户群体的用户画像,分析微博的不良言论群体用户特征,并对不同用户群体进行比较分析。研究表明,不良言论群体的特征较为隐晦,政府及媒体需加强过滤机制。此外,基于不良言论群体用户特征,提出对控制社交媒体的不良言论的措施与建议。

The article takes an environmental public emergency as an example, uses the basic information tag and characteristic tag to construct the portrait of microblog user group, analyzes the user characteristic of undesirable speech groups on microblogs, and carries on the comparative analysis of different user groups. The research shows that the characteristics of undesirable speech groups are rather obscure, so the government and media need to strengthen the filtering mechanism. In addition, based on the user characteristics of undesirable speech groups, measures and suggestions for controlling undesirable speeches in social media are proposed.