企业生产计划与调度的实践研究述评——社会技术系统视角

Review of researches on practice-based production planning and scheduling:A socio-technical systems perspective

生产计划与调度是企业运营管理的重要环节.由于其重要性,科研和管理人员对其实施逻辑、实现技术及企业实践进行了大量研究,取得了丰硕成果.然而当企业面临不确定环境和复杂调度问题时,这一问题迄今仍未有满意的解决方案.事实上,企业的生产计划与调度过程是一个高度耦合的社会技术系统.本文从这一视角出发,基于信息处理理论和权变理论,对企业计划与调度实践中的“人”、“技术”、“组织”及三者间的交互作用研究进行了文献回顾与总结.进一步,提出了考虑不确定性和复杂性两个维度的计划与调度研究的理论框架,并利用该框架讨论了若干重要的未来研究方向.

Production planning and scheduling play essential roles in production management in manufacturing enterprises.Scholars have conducted comprehensive studies on the logic,technologies,and mathematical models and algorithms for enterprise production planning and scheduling,and have made significant progresses.However,when confronting high uncertainty and complexity,there are still no satisfactory solutions to the problems.In fact,production planning and scheduling in enterprises are influenced by human,organization,technologies,and their interactions,thus form coupled socio-technical systems.Therefore,it is worth studying production planning and scheduling from the perspective of the socio-technical system,which is certainly an important starting point for exploring the problems.Through a systematic literature review,the paper summarizes the related literature,proposes a theoretical framework for studying production planning and scheduling problems and discusses several important future research directions.