摘要
医患纠纷是人们关注的焦点,也是当前医院管理的难点,严重者不仅扰乱医院正常的医疗秩序,甚至危及医务人员的人身安全。在新时期复杂的医患关系环境下,对医院的安保工作提出了新的问题和挑战,“医闹”“恶性伤医”常常充斥社会新闻舆论,进而做好医患纠纷舆情处置也成为了安全保卫一项重要的工作,该文就如何在医患纠纷处置中做好安全保卫工作,提高安全防范能力,保护医护人员安全及医患双方合法权益提出相应对策。
Doctor-patient disputes are the focus of people's attention and the difficulties of current hospital management.In severe cases,it not only disturbs the normal medical order of the hospital,but even endangers the personal safety of medical staff.Under the complex doctor-patient relationship environment in the new era,new problems and challenges have been raised for the security work of hospitals."Medical troubles"and"malignant injury doctors"are often flooded with social news and public opinion.Security is an important task.This article proposes corresponding countermeasures on how to do a good job of security in the treatment of medical disputes,improve safety precautions,protect the safety of medical staff and the legitimate rights and interests of both doctors and patients.
作者
王瑾
黄兴隆
吴世军
WANG Jin;HUANG Xing-long;WU Shi-jun(Xi'an Central Hospital,Xi'an,Shaanxi Province,710015 China)
出处
《中国卫生产业》
2020年第31期81-83,共3页
China Health Industry
关键词
医患纠纷
安全保卫
舆情
Medical disputes
Security
Public opinion