国内企业知识管理研究结构、脉络与热点探究

The Exploration of Structure, Thread and Hotspot in Domestic Enterprise Knowledge Management Research

【目的/意义】为系统完整地探索企业知识管理领域的研究结构与热点趋势,以期为本土企业管理创新提供参考和借鉴。【方法/过程】以2000-2018年国内企业知识管理主题文献为研究样本,利用文献共被引分析、共词分析、聚类分析和社会网络分析等方法,通过SATI、SPSS、gCLUTO、VOSviewer、Ucinet、Netdraw等工具,识别并讨论了领域内的核心知识、研究热点以及二者的脉络关系,探索了研究热点的演化趋势。【结果/结论】国内知识管理研究结构包括知识管理主体、知识本体、知识管理流程、知识管理服务客体等层面;研究脉络涉及企业知识管理绩效、企业知识链、企业知识管理流程、企业知识缺口等方向;研究热点逐步向更贴合企业实践,更符合中国现实情境的方向纵深演化。

【Purpose/significance】The paper’s purpose is systematically exploring the research structure and hotspot trends in the field of enterprise knowledge management and providing references for domestic enterprise management innovation.【Method/process】Taking a sample of the domestic enterprise knowledge management subject literatures from 2000 to 2018, we used literature co-citation analysis, co-word analysis, cluster analysis and social network analysis with SATI,SPSS, gCLUTO, VOSviewer, Ucinet, Netdraw and other tools to identify and discuss the core knowledge, hotspots and the relationship between the two, and explore the evolution trend of hotspots.【Result/conclusion】Inland knowledge management research structure includes knowledge management subject, knowledge ontology, knowledge management process, and knowledge management service object. The research context involves enterprise knowledge management performance, enterprise knowledge chain, enterprise knowledge management process and enterprise knowledge gap. Research hotspots gradually evolve to be more in line with corporate practices and the direction of domestic realities.