护士对“互联网+护理服务”认知的调查分析

Investigation and analysis of nurses'understanding of"Internet plus nursing service"

目的分析护士对“互联网+护理服务”的认知,探讨“互联网+护理服务”发展的影响因素。方法选择山东省6家综合性医院158名护士,进行问卷调查,分析其对“互联网+护理服务”的认知及“互联网+护理服务”发展的影响因素。结果49.37%的护士对“互联网+护理服务”的相关政策“不了解”和“非常不了解”,72.15%的护士听说过上门护理服务平台,45.57%愿意提供上门护理服务。关于“互联网+护理服务”的提供主体,58.23%的护士认为应该由具有一定资质的实体医疗机构提供,还有39.24%的护士认为可以由互联网信息技术平台组织实施。75.95%的护士认为,“互联网+护理服务”提供的服务项目应经过专家的论证。在具体的服务项目方面,支持列入“互联网+护理服务”的项目包括基础护理、康复护理、心理护理、造口护理、标本采集、各类注射、健康指导、导管护理、母婴护理、中医护理等。“互联网+护理服务”发展面临多方面的问题,包括相关的法律法规依据和配套的管理制度、个人人身安全保障、医院的态度、护理人力、护士执业的合法性、居民的接受程度等。结论约半数护士对“互联网+护理”政策不是十分了解,将近半数的护士有提供上门护理服务的意愿。多数护士认为“互联网+护理服务”应由具有一定资质的实体医疗机构提供,所提供的服务项目应经过专家的论证。“互联网+护理服务”发展面临的问题主要包括出相关法律法规和配套的管理制度不健全、医院的支持力度、护士人力资源的数量、护士人身安全保障以及居民的接受程度等。

Objective:To analyze the nurses'understanding of"Internet plus nursing service"and to explore the influencing factors of"Internet plus nursing service"development.Methods:One hundred and fifty-eight nurses from 6 general hospitals in Shandong Province were selected to conduct a questionnaire survey,and their understanding of"Internet plus nursing service"and the influencing factors of"Internet plus nursing service"development were analyzed.Results:Nurses who had no knowledge of"Internet plus nursing service"policies accounted for 49.37%,and 72.15%nurses had heard of the door-to-door nursing service platform,and 45.57%were willing to provide on-site nursing services.Regarding the provision of"Internet plus nursing services",58.23%nurses thought that the"Internet plus nursing services"should be provided by the medical institutions with certain qualifications,and 39.24%nurses thought that it should be provided by the Internet information technology platform.Nurses who believed that the services provided by"Internet plus nursing service"should be demonstrated by experts accounted for 75.95%.In terms of specific services,the items in the"Internet plus nursing service"included basic nursing,rehabilitation nursing,psychological nursing,stoma care,specimen collection,injections,health guidance,catheter nursing,maternal and child care,Chinese medicine nursing and so on.The development of"Internet plus nursing services"was facing many problems,including relevant laws and regulations and the supporting management system,personal safety,hospital attitude,nursing manpower,the legality of the nurse practice,and the acceptability of residents.Conclusion:About half of nurses do not know the"Internet plus nursing"policy,and nearly half of nurses have the intention to provide on-site nursing service.Most nurses think that"Internet plus nursing service"should be provided by a qualified medical institutions,and the services provided should be demonstrated by experts.The problems of the development of"Internet plus nursing services"include the relevant imperfect laws and regulations and the supporting management system,hospitals support,nurses resources,nurses safety and the acceptance of residents.