交互设计中的行为分析在社区公共设施的应用

Application of Behavioral Analysis in Interaction Design in Community Public Facilities

目的分析当前城市公共空间设施的非正规使用现象,探索交互设计理念对提升社区公共空间设施质量的作用。方法以使用者的行为分析为基础,深度解读使用者的行为习惯及其规律,并引入"产品交互设计"理念,强调"环境-产品-人-产品-人-环境"的循环设计思想,加强公共设施在设计过程中与使用者的互动;并通过行为分析结果,指导公共设施的产品原型设计,继而把产品原型投放使用,在一定的周期内观察记录,得出产品的使用后评价报告,以及公共设施的优化方案,供决策者和设计者参考。结论交互设计理念中的行为分析能为设计者提供科学的数据,帮助设计者深入了解使用者的需求,有效促进产品设计的科学性,对提升公共空间产品设计有重要意义。

The work aims to analyze the informal use of public space facilities in the city, and explore the role of interaction design concepts in improving the quality of public space facilities. Based on the user’s behavior analysis, the user’s behavior habits and their laws were interpreted deeply, and the concept of "product interaction design" was introduced to emphasize the cycle design idea of "environment-product-human-product-human-environment". The interaction of public facilities with users in the design process was strengthened. The results of behavior analysis were used to guide the design of prototypes of public facilities, and then the prototypes were put into use. After observation and record within a certain period, the post-use evaluation report of the products and the optimization plan for public facilities were obtained for decision makers and designers to refer to. Behavior analysis in the interaction design concept can provide designers with scientific data, help designers to understand the needs of users and effectively promote the scientific design of products, which is of great significance in improving the design of public space products.