1Nah F F. A Study on Tolerable Waiting Time: How Long are Web Users Willing to Wait [J ]. Behavior and Information Technology, 2004, 23(3): 153-163.
2Russell J, Branaghan, Christopher A, et al. Feedback Preferences and Impressions of Waiting [ J ]. Human Factors, 2009, 51(4): 528-538.
3Harrison C, Amento B, Kuznetsov S, et al. Rethink- ing the Progress Bar[C]. In Proc. UIST '07 Proceed- ings of the 20th Annual ACM Symposium on User Interface Software and Technology, 2007 : 115-118.
4Harrison C, Yeo Z, Hudson S E. Faster Progress Bars: Manipulating Perceived Duration with Visual Augmentations [C]. CHI'10 Proceedings of the 28th International Conference on Human Factors in Com-puting Systems, 2010: 10-15.
5Hemmes N S, Brown B L, Kladopoulos C N. Time Perception with and without a Concurrent Nontempo- ral Task [J ]. Perception & Psychophysics, 2004, 66 (2): 328-341.
6King A B. Speed up Your Site: Web Site Optimiza- tion [M]. Indianapolis: New Riders Publishing, 2003.
7Torkzadeh G, Dhillon G. Measuring Factors that In- fluence the Success of Internet Commerce [J]. Infor- mation Systems Research, 2002, 13(2): 187-204.
8Nielsen J. Designing Web Usability [M]. Indianapolis: New Riders Publishing, 2000.
9Sellier A L, Chattopadhyay A. Valuing Time: Moder- ate Download Times Can Improve Online Goal Pur- suit [J]. Journal of Consumer Psychology, 2009, 19 (2): 236-245.
10Higgins E T. Making a Good Decision: Value From Fit [J]. American Psychologist, 2000, 55(11): 1217-1233.
