摘要
Population aging is happening in many places,such as on the Chinese mainland and in Hong Kong.Hong Kong,with the second-highest percentage of older adults in Asia,is among the world’s fastest-aging societies.Moreover,the city has very high transit patronage:transit trips constitute approximately 90%of all trips.Given the significance of transit in Hong Kong,improving transit services for older adults is of substantial importance.In light of this,based on the data of transit satisfaction(or perception)collected by a questionnaire survey in March 2015(N=613),this study adopts the entropy weight method to determine the importance weights of an array of transit service quality attributes(e.g.,seat availability and travel stability).Then,it performs an index-based importance-satisfaction(I-S)analysis using the outcome of the previous step as a basis to determine priorities for transit service improvement.The results show that in the view of older adults,three service quality attributes in need of improvement are seat availability,waiting conditions,and service frequency.Accordingly,the paper puts forward policy implications for further implementation.
作者
杨林川
郭源园
刘吉祥
Liang Sisi(Proofread)
Yang Linchuan;Guo Yuanyuan;Liu Jixiang;Liang Sisi(Proofread)(Department of Urban and Rural Planning,School of Architecture and Design,Southwest Jiaotong University,Chengdu,P.R.China;Department of Geography and Resource Management,the Chinese University of Hong Kong,Hong Kong,P.R.China;Department of Urban Planning and Design,The University of Hong Kong,Hong Kong,P.R.China;不详)