中国企业新生代知识员工反生产行为的维度与分类研究

Research on the Dimensionand Typology of Counterproductive Work Behavior of Chinese New Generation Knowledge Workers

新生代知识员工在成长环境、价值取向和职业追求上具有特殊性,这使得其反生产行为也表现出很强的特殊性。首先,通过跨时间段的数据比较,证实了传统的反生产行为调查量表不完全适用于新生代知识员工。在此基础上,通过严谨的调查访谈,界定了总计50种典型的新生代知识员工反生产行为,采用多维尺度分析方法,根据“指向性”和“逐利性”两个特征将所有行为划分成了四种类型(即贪墨侵占、渎职怠惰、公司政治和敌对破坏),并提出了相应的管理建议。

The new generation of knowledge workers have special characteristics in the growing environment, professional pursuit and value orientation, this makes their counterproductive work behavior also have a strong specialty. Firstly, Data comparison across time periods, it proves that the traditional CWB survey scale is not fully applicable to the new generation of knowledge workers. On this basis, through rigorous investigation interviews, a total of 50 typical new generation knowledge workers’ CWB are defined. Then, the method of multidimensional scaling analysis is adopted, based on the two characteristics of directivity and profit-seeking, we divide all CWB into four dimensions, they are Corruption and Encroachment, Dereliction of Duty, Corporate Political, Hostile Destructive Behavior.