PDCA循环管理模式在血站护理工作中的应用效果

Application effect of PDCA circulation management mode in blood station nursing

目的探究PDCA循环管理模式在血站护理工作中的应用效果。方法选取2019年4~10月南平市中心血站的400例无偿献血者作为研究对象,按照献血时间顺序将其分为对照组与观察组,每组各200例。对照组行常规管理,观察组行PDCA循环管理模式,比较两组舒适度、护理质量及无偿献血者的护理满意度、献血成功率。结果干预后,观察组舒适度评分高于对照组,差异有统计学意义(P<0.05)。观察组护理质量评分均高于对照组,差异有统计学意义(P<0.05)。观察组无偿献血者护理总满意度高于对照组,差异有统计学意义(χ2=4.581,P=0.032)。观察组献血成功率高于对照组,差异有统计学意义(χ2=4.092,P=0.043)。结论PDCA循环管理模式用于血站护理工作中效果显著,可提高献血者舒适度、护理满意度和献血成功率,提高护理人员护理质量。

Objective To investigate the application effect of PDCA circulation management model in blood station nursing work.Methods A total of 400 unpaid blood donors from April to October 2019 in Nanping Central Blood Station were selected as the research objects.According to the time sequence of blood donation,they were divided into control group and observation group,with 200 cases in each group.The control group was given routine management,and the observation group was given PDCA cycle management mode.The comfort level,nursing quality,nursing satisfaction of unpaid blood donors and the success rate of blood donation were compared between the two groups.Results After intervention,the comfort score of the observation group was higher than that of the control group,and the difference was statistically significant(P<0.05).The nursing quality scores of the observation group were higher than those of the control group,and the differences were statistically significant(P<0.05).The total nursing satisfaction of unpaid blood donors in the observation group was higher than that in the control group,and the difference was statistically significant(χ2=4.581,P=0.032).The success rate of blood donation in the observation group was higher than that in the control group,and the difference was statistically significant(χ2=4.092,P=0.043).Conclusion The PDCA circulation management model has significant effect in the nursing work of blood stations,which can improve the comfort of blood donors,nursing satisfaction,blood donation success rate,and improve the nursing quality of nursing staff.