智能健康管理软件鼻窦炎康复APP的适用性与使用粘性评价

Applicability and adherence of a smartphone APP for patients with Chronic Rhinosinusitis

目的:将慢性鼻窦炎患者智能健康管理软件鼻窦炎康复APP在临床中应用,验证其适用性和使用粘性。方法:采用方便抽样的方法,选取2018年10月至2019年3月在北京市某三级甲等医院使用过鼻窦炎康复APP的304名患者调查用户体验。结果:共304名患者参与研究,适用性总分为71~170(149.16±18.85)分,7个维度的得分为20~23分。在研究对象中,有168例(55.3%)经常应用、104例(34.2%)偶尔应用、32例(10.5%)很少应用;其中有100例(32.9%)每次应用5~10min、144例(47.4%)每次应用11~30min,60例(19.7%)每次应用30min以上;研究对象应用各模块的频率由多到少的排序为:知识宣教、用药复查提醒、圈内排名、每周症状自评、互动平台、问卷调查。结论:根据调查结果,鼻窦炎康复APP在患者应用中体现了其简单、易用、方便操作的特点,适用性及粘性较好。

Objective:To evaluate the applicability and adherenceof the application of the intelligent health management software Sinusitis Rehabilitation APP for patients with Chronic Rhinosinusitis.Methods:From October 2018 to March 2019,a convenient sampling method was used to investigate user experience of 304 patients who had used the Sinusitis Rehabilitation APP in a tertiary grade A hospital in Beijing.Results:A total of 304 patients participated in this study,with the total score of 71~170(149.16±18.85)points and scores of 20-23 points in 7 dimensions of APP's applicability.Among the research subjects,168 cases(55.3%)used the APP frequently,104 cases(34.2%)used the APP occasionally,and 32 cases(10.5%)used the APP rarely.Among them,100 cases(32.9%)used the APP for 5-10 minutes each time,144 cases(47.4%)used the APP for 11-30 minutes each time,and 60 cases(19.7%)used the APP for over 30 minutes each time.The application frequency of each module ranked from high to low were:knowledge education,follow up and medication reminder,group ranking,weekly symptom self-evaluation,interactive platform,and questionnaire survey.Conclusion:The results obtained in this study show that the Sinusitis Rehabilitation APP embodies the characteristics of easy-to-use and convenient operation,and has good applicability and adherence.