面向博物馆展陈设计的用户体验研究方法

User Experience Research Model and Method for Museum Exhibition Design

为了探究博物馆展陈设计中的用户体验研究方法,通过对国内外文献的整理,了解博物馆展陈设计的研究现状,对比现有的用户研究模型的优劣,探究常用的博物馆用户体验研究方法的规律。提出了适用于博物馆展陈设计的从感官体验、娱乐体验到认知体验、情感体验的用户体验研究模型,总结了现有研究方法的推导思路即界定表征概念、分析表征形式、选择研究工具方法的范式。在此基础上可类推出更多样化的用户体验研究方法,对拓宽博物馆用户体验的研究视角具有指导意义。

The paper aims to explore the method of analyzing the impact of museum exhibition design on user experience.Through the collation of domestic and foreign literature,this paper collected the research status of museum exhibition design and compared the advantages and disadvantages of existing user research models to conclude the rules of common research methods of museum user experience.This paper proposed a user experience research model suitable for museum exhibition design.The model focuses on not only the sensory and entertainment experience but also focuses on the cognitive and emotional experience of the users.Then,it summarized the derivation ideas of existing research methods,which is a normal form of defining the representation concept,analyzing the representation form,and selecting research tools and methods.On this basis,more diversified user experience research methods can be developed,which has guiding significance for broadening the research perspective of museum user experience.