摘要
从服务业角度出发,构建了西安市服务业质量信用等级评价体系,运用层次分析法对评价体系计算确立指标权重,根据指标权重来进行得分并划分等级,从而客观地对西安市服务业信用状况进行衡量。
From the viewpoint of service industry,this paper constructs the system on the quality credit rating assessment of service industry in Xi'an.Then used analytic hierarchy process(AHP)to establish the index weight of the evaluation system.According the index weight to score and grade.Thus measure the credit situation of service industry in Xi'an objectively.
作者
高进乐
于婵婵
Gao Jinle;Yu Chanchan(Xi'an Institute of Quality and Standardization)
出处
《中国质量与标准导报》
2021年第2期33-36,共4页
China Quality and Standards Review
关键词
服务业
质量信用
质量信用等级评价
service industry
quality credit
quality credit rating assessment