公共图书馆微信平台的建设与应用——以太原市图书馆微信公众号建设为例

Construction and Application of WeChat Platform in Public Library——Taking the Construction of WeChat Official Account in Taiyuan Library as an Example

微信已经成为现代化社会中,信息智能型的推广手段,在公共图书馆的利用率也逐年升高。人们可以通过微信公众平台,进行图书的借阅,根据自己所需快速找到对应的模块,方便读者随时随地阅读微信平台上的短小的推送美文。今后,图书馆应从读者的角度来更加完善微信平台建设,更加方便读者利用。微信平台有着共享性、便捷性、服务性的特征,成为人们交友、进行信息资源获取、实时聊天、理财规划、出行支付以及互动学习等的重要工具,在工作、生活上已经成了人们必不可少的工具。此背景之下,传统公共图书馆必须充分利用微信平台这种工具进行服务模式的革新,利用微信平台提供信息、阅读及各项业务服务,以改善读者的便利度和满意度,从而提升服务质量。

WeChat has become a means of promoting information intelligence in modern society,and its utilization rate in public libraries is increasing year by year.People can borrow books through the WeChat public platform,and quickly find the corresponding modules according to their own needs,which is convenient for readers to read the short pushed American texts on the WeChat platform anytime and anywhere.In the future,the library should improve the construction of WeChat platform from the reader's point of view,and make it more convenient for readers to use it.WeChat platform has the characteristics of low cost and convenience,and has become an important tool for people to obtain information resources and learn interactively,which has greatly affected people's lives.Under this background,traditional public libraries must innovate the service mode and provide reading services by using WeChat platform,so as to improve the service quality.