职场排斥对培训行业员工建言行为的影响--有调节的中介作用模型

The Effect of Workplace Ostracism on Employee’s Voice Behavior in Training Industry:A Model with Moderated Mediating

研究采用问卷法,以安徽、天津的培训机构中的401名在职员工为研究对象,以组织支持感作为中介变量,以积极心理资本作为调节变量,从资源保存理论的视角探讨了职场排斥对员工建言行为的影响。研究结果表明:(1)职场排斥对员工的建言行为具有负向预测作用,职场排斥水平越高,其建言行为水平越低。(2)组织支持感在职场排斥与建言行为之间起中介作用,职场排斥通过组织支持感影响员工的建言行为。(3)组织支持感的中介作用受到积极心理资本的调节,积极心理资本会增强组织支持感的中介作用。

This study explored the effect of workplace ostracism on employee’s voice behavior by questionnaire,with perceived organizational support as a mediate variable and psychological capital as a moderator variable under the theory of conservation of resources.The sample consisted of 401 employees from the adult education training industry in Anhui and Tianjin.The results indicated that:(1)Workplace ostracism has a negative predictive effect on employees’voice behavior;(2)Organizational support is the mediate variables between workplace ostracism and voice behavior;(3)The mediating effect of perceived organizational support is moderated by psychological capital.