信息化背景下《饭店前厅服务与管理》课程的教学改革探究

An Exploration on the Teaching Reform of the Course of “Hotel Front Office Service and Management” under the Background of Informatization

当下教育信息化发展进入转段升级阶段,提升教师信息化教学素养、优化信息化教学资源对推进课程教学改革非常重要。本文以《饭店前厅服务与管理》(以下简称《前厅》)课程为例,探讨了目前课程教学中存在的问题,并尝试根据问题提出在信息化背景下进行《前厅》课程教学改革的相关建议,从而达到提高教学效果的目的。

At present,the development of educational informatization has entered the stage of transformation and upgrading.It is very important to promote the curriculum teaching reform to improve teachers’informational teaching quality and optimize informational teaching resources.Taking the course of“Hotel Front Office Service and Management”as an example,this paper discusses the existing problems in the current course teaching,and tries to put forward some suggestions under the reform of“Front Office”course teaching on the background of informatization,so as to improve the teaching effect.