基于智能数据分析的医院服务质量优化决策支持系统研究

Research on optimal decision support system for hospital service quality based on intelligent data analysis

为了优化医院服务质量,提高医院服务质量的决策支持度水平,提出基于智能数据分析的医院服务质量优化决策支持系统设计方法,构建医院服务质量优化决策大数据挖掘模型,采用智能数据融合方法进行医院服务质量数据特征融合,建立医院服务质量优化决策的智能寻优模型,采用大数据融合技术进行医院服务质量管理的信息化调度和大数据统计分析,采用模糊信息特征提取方法进行医院服务质量管理的关联信息提取,根据医院服务质量管理信息化评估信息的挖掘结果,对医院服务质量管理信息化评估信息进行智能数据重构,提取医院服务质量管理的多维信息参量,采用频繁项特征分解方法进行医院服务质量信息的多维分解和特征优化提取,根据医院服务质量的差异性进行属性归类,实现医院服务质量管理和决策的优化。仿真结果表明,采用该方法进行医院服务质量管理决策的寻优能力较好,提高了医院服务质量优化决策的可靠性。

In order to optimize the hospital service quality and improve the decision support level of hospital service quality,this paper proposes the design method of hospital service quality optimization decision support system based on intelligent data analysis,constructs the hospital service quality optimization decision big data mining model,adopts the intelligent data fusion method to integrate the hospital service quality data characteristics,establishes the intelligent optimization model of hospital service quality optimization decision,adopts the big data fusion technology to carry on the hospital service quality management information scheduling and the big data statistical analysis,uses the fuzzy information extraction method to carry on the hospital service quality management association information extraction,according to the hospital service quality management information mining result,extracts the hospital service quality management information mining result,extracts the hospital service quality management information evaluation information to carry on the intelligent data reconstruction,extracts the hospital service quality management multidimensional parameter quantity,uses the characteristic decomposition method to carry on the hospital service quality information decomposition and optimizes the hospital The simulation results show that the optimal decision-making ability of hospital service quality management is better and the reliability of hospital service quality optimization decision is improved.