基于DEMATEL-ISM的全过程工程咨询模式推广影响因素分析

Analysis of influencing factors in promotion of whole-process engineering consulting mode based on DEMATEL-ISM

为促进全过程工程咨询模式在我国建筑行业的实施与推广,加快实现工程咨询行业的转型升级,在研究相关国家政策与文献成果的基础上,结合实地调研资料,从政策规范、行业市场、咨询企业以及业内人员4个维度,系统归纳出了影响全过程工程咨询模式推广的16个因素。运用由决策实验室法(decision making trial and evaluation laboratory,DEMATEL)耦合解释结构模型法(interpretative structural modeling method,ISM)建立的集成模型对各影响因素的类型与因果影响程度进行了分析,并构建了影响全过程工程咨询模式推广的因素综合层次结构图。研究结果显示:政策支持力度不足及复合型人才稀少为本质致因,用户需求不明确、新咨询模式成熟度不足及企业提供集成性工程咨询服务能力不足等为过渡致因,委托方式及服务类型与范围不确定、合同范本与技术标准不完善、咨询服务酬金计取方式不明确及咨询过程监管与结果评价体系缺失为表层致因。最后,依据研究结果提出推广全过程工程咨询模式的相关建议,可为加快建筑行业应用全过程工程咨询模式开展工程咨询服务工作提供参考。

In order to motivate the implementation and promotion of the whole-process engineering consulting mode in my country's construction industry,and accelerate the transformation and upgrading of the engineering consulting industry,based on the research of relevant national policies and literature results,combined with field research data,from four dimensions of policy norms,industry markets,consulting enterprises and industry personnel,16 factors which affected the promotion of the whole-process engineering consulting mode were systematically summarized.The integrated model of decision making trial and evaluation laboratory(DEMATEL)coupling with interpretative structural modeling method(ISM)was used to analyze the types and the causal influence degree of influencing factors,and construct a comprehensive hierarchical structure diagram of the factors that affected the promotion of the whole-process engineering consulting mode.The research results show that insufficient policy support and scarcity of interdisciplinary talents are essential causes,unclear user needs,insufficient maturity of new consulting modes,and insufficient ability of enterprises to provide integrated consulting services are transitional causes,uncertainty of entrustment ways,service types and scope,imperfect contract templates and technical standards,unclear consulting service remuneration calculation methods,and lack of consulting process supervision and result evaluation systems are surface causes.Finally,based on the research results,relevant suggestions for the promotion of the whole-process engineering consulting mode are put forward to provide references for accelerating the application of the whole-process engineering consulting mode in the construction industry to carry out engineering consulting services.