摘要
关于人际交往背后的相关科学研究告诉我们.人们彼此之间的沟通有90%是非言语的。正是我们彼此闪现的无数眼神、面部表情和肢体动作,帮助我们了解某人的意图,以及我们是否应该信任此人。在商业方面,从达成交易到创建有效的团队,建立信任显然是一个决定性的因素。如果人们彼此不信任,事情有可能很快失败。有很多文献指出,在虚拟团队中,信任与工作表现息息相关。
Reseach into the science behind humancommunication tells usthat up to 90 percent of what we tell one another is nonverbal.It's theinnumerable eye,facial and body movements weflash one another that help us understand someone'sintent-and if we should trust them.Building trust in business is obviously a criticalelement in everything from making deals tocreating effective teams.If people don't trust oneanother,things can fall apart very quickly.It is welldocumented that trust correlates to performancein virtual teams.
