基于COVID-19疫情常态化防控的门诊药房管理模式探究

Exploration on Out-patient Pharmacy Management Mode Based on Normalization of COVID-19 Epidemic Prevention and Control

目的:分析基于COVID-19疫情常态化防控形势的门诊药房管理模式,避免院内感染和促进药学服务。方法:根据COVID-19的传播方式,通过加强环境卫生管理,遏制病毒的传播,保证环境安全;建立健全长效管理机制、促进药学服务开展,减少慢性病患者往返医院次数;积极推进"互联网+药学服务"以保证工作正常有序开展;加强服务管理,改进窗口服务意识,提升窗口服务质量,落实疫情常态化管理。结果与结论:通过加强环境卫生管理,建立健全长效管理机制,推动"互联网+药学服务",避免了交叉感染,有效遏制了COVID-19传播,提高了患者用药安全性。

Objectiv:To analyze the management mode of out-patient pharmacy under the situation of COVID-19 epidemic prevention and control in order to avoid nosocomial infection and to promote pharmaceutical care.Methods:Based on the transmission mode of COVID-19,environmental health management was strengthened to contain the spread of the virus and ensure environmental safety.The long-term management mechanism was established and improved to promote the development of pharmaceutical care and reduce the frequency of patients with chronic diseases to and from the hospital.The"internet plus pharmaceutical care"was actively promoted to ensure the normal and orderly development of the work.By strengthening service management and improving the awareness of window service,the quality of window services was improved to achieve the goal of implementing the regular epidemic management.Results and Conclusions:Through strengthening environmental health management,establishing and improving longterm management mechanism,and promoting"internet plus pharmaceutical care",cross-infections were avoided,the spread of COVID-19 was effectively suppressed,and medication safety of patients was improved.