医院文化建设的精细化管理

Refined Management of Hospital Culture Construction

以患者为中心是医院发展的宗旨,医院不仅要有一流的医疗设备、医术精湛的医护人员、优质的医疗服务,还要有深厚的文化底蕴。通过对某三甲中医骨伤医院文化建设的精细化管理路径进行分析,使用总结性和前瞻性分析方式,将中医骨伤医院在组建中医专家团队、建设中医文化场馆、营造中医文化氛围、提供中医服务、制定中医文化管理制度等与精细化管理相结合,最终提出文化建设的精细化管理需要通过不断转变管理观念,更新管理思路,以患者为中心不断改善服务质量,最终能够增强医院文化建设的效率和效果,提升医院品牌的社会影响力,整体提升医院的综合素质和竞争力,从而实现医院的可持续发展。

Patient-centered is the purpose of hospital development.The hospital not only has first-class medical equipment,skilled medical staff,and high-quality medical services,but also has a profound cultural background.Through the analysis of the refined management path of the cultural construction of a top three TCM orthopedic hospital,and the use of summative and forward-looking analysis methods,the TCM orthopedic hospital will establish a team of Chinese medicine experts,build a traditional Chinese medicine cultural venue,create a traditional Chinese medicine culture atmosphere,and provide TMC services,formulating TCM culture management systems,etc.,with refined management,finally put forward that the refined management of cultural construction requires continuous changes in management concepts,renewal of management ideas,and continuous improvement of service quality centered on patients,which can ultimately enhance the hospital’s cultural construction efficiency and effect,enhance the social influence of the hospital brand,and improve the overall quality and competitiveness of the hospital as a whole,so as to realize the sustainable development of the hospital.