摘要
Objective:The objective of this study is to investigate the correlation between psychological resilience and burnout levels of female employees in a shopping mall.Materials and Methods:A convenience sampling method was used to select 213 female employees of a shopping mall in Xi Xian New District,Shaanxi Province,in October 2020,who were surveyed using general condition questionnaire,Connor-Davidson Resilience Scale,and burnout scale.Results:The psychological resilience score of 213 female employees was 60.52±10.12 and the burnout score was 52.44±10.76.The differences were statistically significant in psychological resilience scores regarding female employees’different age(F=46.715,P=0.000),educational level(F=3.955,P=0.021),and whether they suffered from polycystic ovary syndrome(PCOS)(F=−11.660,P<0.01).The differences in burnout scores were statistically significant among female employees’different age(F=19.805,P<0.01),years of work(F=53.277,P<0.01),and whether they suffered from PCOS(F=16.119,P<0.01).There was a negative correlation between psychological resilience and burnout(r=−0.787,P<0.01).Conclusion:The psychological resilience score of female employees was generally low,and they suffered from a certain level of burnout.The mall managers should take corresponding measures for female employees to improve their psychological resilience level and reduce the degree of burnout.
