数字技术推动下的服务型制造创新发展

The Innovative Development of Service-oriented Manufacturing Driven by the Digital Technologies

20世纪80年代以来,制造业呈现明显的服务化转型趋势,制造企业基于研发、制造产品的能力而提供增值服务愈发普遍,我国也将服务型制造作为制造业转型升级的重要方向。服务型制造的发展受到用户信息、生产成本、服务人才、运行数据等方面的限制,新一代数字技术使制造业在连接、数据、算法和算力、加工制造能力等方面显著增强,为服务型制造的发展扫平了障碍。在新一代数字技术的支撑下,制造企业在服务化转型中向用户提供的服务从基于能力的服务向基于数据的服务拓展。软件定义推动增值服务的产品化,使制造企业的服务型制造活动得以实现规模化提供,极大地拓展了服务型制造发展的空间。在向着全面建成社会主义现代化强国的第二个百年奋斗目标迈进的新征程上,我国应发挥制造业规模大、门类全、场景丰富、数字经济发达的优势,在强化制造技术、能力从而提供基于能力的服务的基础上,更好地发展基于数据的服务,并推动从制造服务化迈向服务产品化。

Since the 1980s,the manufacturing industry has been showing an obvious transformation trend of servitization.It's more and more common for manufacturing enterprises to provide value-added services based on the ability of R&D and manufacturing of their products.China has also taken service-oriented manufacturing as an important direction of manufacturing transformation and upgrading.The development of service-oriented manufacturing had been ever limited by user information,production cost,service experts and operation data.The new generation of digital technologies had significantly enhanced the manufacturing industry in connection,data,algorithm and computing power,processing and manufacturing capacity,and cleared the obstacles for the development of service-oriented manufacturing.With the support of the new generation of digital technologies,the services provided by the manufacturing enterprises to users during the service-oriented transformation have been expanding from capability-based to data-based.Software definition has been promoting the productization of value-added services,so that the service-oriented manufacturing could be provided on a large scale,which greatly expands the space for its development.On the new journey towards the second centennial goal of building a modern socialist country,China should take the advantages of large-scale,complete categories,rich manufacturing scenes of the manufacturing industry and the advanced digital economy,to accelerate the data-based services and promote the transformation from servitization of manufacturing industry to productization of the service activities on the basis of strengthening manufacturing technologies and abilities to provide capability-based services.