职场排斥何以影响企业员工的共享意愿?--基于社会支持视角的研究

How Does Workplace Exclusion Afect Employees’Sharing Willingness?:Research Based on the Perspective of Social Support

随着个体化社会的来临,职场排斥成为了组织内部知识流动和共享的一个不容忽视的因素。本文基于社会支持的视角,通过多阶段调查数据的实证分析发现:员工遭受的职场排斥程度越强,其感知到的工作不安全感越高,知识共享的意愿越低。进一步分析表明,员工遭受职场排斥后经由工作不安全感的增加而降低了知识共享的意愿。同时,工具支持和情感支持的力度越大,员工因职场排斥而体验到的工作不安全感越低,个人的知识共享意愿则会因此而有所上升。从职场排斥切入为社会排斥研究不仅提供了新的分析思路,并且社会支持的介入对于企业的发展、职场的健康以及社会的和谐也具有一定的实践价值。

With the advent of individual society,workplace exclusion has become an important factor in the fow and sharing of knowledge within organizations.Based on the perspective of social support,through the empirical analysis of 1196 survey data in two stages,we can fnd that the greater the degree of workplace exclusion,the higher the perceived job insecurity,and the lower the willingness to share knowledge.Further analysis shows that the willingness to share knowledge decreases with the increase of job insecurity.At the same time,the greater the strength of tool support and emotional support,the lower the job insecurity experienced by employees due to workplace exclusion,and the personal willingness to share knowledge will therefore increase.The research on social exclusion from the perspective of workplace exclusion not only provides a new analytical idea,but also has a certain practical value for the development of enterprises,the health of the workplace and the harmony of society.