摘要
供电营业厅作为国网公司服务人民美好生活的第一形象窗口及构建"卓越服务工程"的重要场所,其传统业务办理方式已经无法适应当前市场化、体验性的服务需求。同时受制与架构及算法能力,现有网络资源及视频图像资源在业务开展、决策分析方面未能充分发挥价值。基于AI视频分析技术的视频智能分析系统采用人工智能算法,将非结构化视频图像资源转化为结构化数据,为供电营业厅"三型一化"转型提供有力支撑。
As the State Grid Corporation's image to provide services to people,and the important place to practice"Outstanding Service Project",traditional power supply business halls have not been able to adapt to current market-oriented and experience-oriented service demands.Meanwhile,due to the restrictions of video analytics system architecture and algorithm ability,existing network and image resources could not give full play to related business operations and analysis about decision-making.The AI based video analytics technology and system could process non-structured video resources,and generate structured data,providing strong support for the transformation of"smart,market-oriented,experience-oriented and online&offline converged"power supply business hall.
作者
吴琼
傅家伟
章美丹
WU Qiong;FU Jia-wei;ZHANG Mei-dan(State Grid Zhejiang Electric Power Company Hangzhou Power Supply Company,Hangzhou Zhejiang 310000)
出处
《数字技术与应用》
2021年第9期127-130,共4页
Digital Technology & Application
关键词
供电营业厅
三型一化
AI视频分析技术
智能化
Power supply business hall
Smart,market-oriented,Experience-oriented and online&offline converged
AI video analytics
Intelligent