摘要
铁路保价运输迄今已经发展了30年,在提高铁路声誉、维护客户权益以及推动铁路货运高质量发展等方面发挥了重要作用。在分析铁路保价运输现状的基础上,针对营销机制、理赔服务、市场调节能力、激励机制等保价运输发展存在问题,提出改革保价营销制度、优化保价运输理赔服务、建立保价货物调度指挥保障体系、建立健全激励机制等铁路保价运输发展对策,以促进铁路保价运输良性发展。
Railway value-insured transportation has been developed for 30 years and played an important role in improving railway reputation,safeguarding customer rights and interests,and boosting the high-quality development of railway freight transportation.This paper analyzed the current situation of railway value-insured transportation and then summarized the problems hindering its development in the aspects of marketing mechanism,claim settlement service,market regulation ability,and incentive mechanism.Accordingly,some development countermeasures were also put forward,such as reforming the marketing system of value insurance,optimizing claim settlement services,establishing a dispatching and command guarantee system for insured goods,and developing and perfecting the incentive mechanism,to promote the sound development of value-insured transportation.
作者
龚月华
GONG Yuehua(Freight Transport Department,China Railway Shanghai Group Co.,Ltd.,Shanghai 200071,China)
出处
《铁道货运》
2021年第10期38-41,共4页
Railway Freight Transport
关键词
铁路保价运输
营销机制
理赔服务
激励机制
发展对策
Railway Value-insured Transportation
Marketing Mechanism
Claim Settlement Services
Incentive Mechanism
Development Countermeasures
