减税降费背景下黑龙江省纳税服务满意度分析

Analysis on Satisfaction of Tax Service in Heilongjiang Province Under the Background of Tax and Fee Reduction

减税降费是近几年主要的税收工作,随着政策力度的不断加大,效果凸显,做好纳税服务工作,能更好地让减税降费政策落地生根。以黑龙江省税务局为例,通过问卷调查等方法,反映出黑龙江省税务局落实减税降费政策取得了一定成效,同时在政策精准化宣传、丰富电子办税平台业务和提高税收征管效率方面需要进一步改进,以提升纳税人满意度。

Tax and fee reduction is the main tax work in recent years.With the continuous increase of policy strength,the effect is prominent.Doing a good job in tax service can better make the tax reduction and fee reduction policy take root.Taking Heilongjiang provincial taxation bureau as an example,through questionnaire survey and other methods,it is found that the bureau has achieved certain results in implementing the tax reduction and fee reduction policy.At the same time,it needs further improvement in policy accurate publicity,enriching the business of electronic tax platform and improving the efficiency of tax collection and management,so as to improve the satisfaction of taxpayers.