领导风格对酒店新生代员工离职倾向影响研究

Research on the Influence of Leadership Style on Turnover Intention of New Generation Employees in Hotels

在当前酒店市场竞争激烈的环境下,高质量的人力资源和稳定的员工队伍对于酒店持续健康发展至关重要。以酒店新生代员工为对象,运用问卷调查,采用探索性因子分析、相关分析和回归分析,探究酒店领导风格对新生代员工离职倾向的影响。结果表明:(1)变革型领导风格有利于降低新生代员工的离职倾向;(2)交易型领导在一定程度上会增加新生代员工的离职倾向。建议加强变革型领导风格,对新生代员工实行人文关怀,以稳定员工队伍,降低企业人力资源成本。

In the current competitive market,high-quality human resources and stable workforce are critical to the sustainable and healthy development of hotels.Taking the new generation employees as the objects,this paper uses questionnaires with exploratory factor analysis,correlation analysis and regression analysis to explore the influence of leadership style on the turnover intention of this group.The results show that:(1)transformational leadership is beneficial to reduce turnover intention;(2)transactional leadership can increase turnover intention to some extent.It is suggested to strengthen the transformational style and practice humanistic care so as to stabilize the workforce and reduce the cost of human resources.