城市公共服务设施绩效评估的智能化手段与技术体系研究

The intelligent means and technical system of performance evaluation of urban public service facilities

智能技术作为智慧城市的重要支撑,改变了城市的公共服务模式,也为公共服务设施的绩效评估提供了新思路。文章分析了传统公共服务设施绩效评估中存在的忽略环境效益、系统性不强、时效性较差、缺乏预评估等问题,探讨了智能化手段解决以上问题的可能性,构建了以人为本、动态监测、注重环境的公共服务设施绩效评估技术体系,并提出了应用智能技术进行公共服务设施实施前评估、实施过程评估、实时效果评估的思路方法。

As an important support of smart city,intelligent technology changed the public service mode of the city,and also provides a new way of the performance evaluation of public service facilities.This paper analyzes the problems such as neglecting environmental benefits,poor systematicness,poor timeliness and lack of pre-evaluation in the traditional evaluation of public service facilities,discusses the possibility of intelligent means to solve the above problems,constructs the technical system of performance evaluation of public service facilities with people-oriented,dynamic monitoring and environmental focus,and puts forward the way of applying intelligent technology to pre-implementation evaluation,implementation process evaluation and real-time effect evaluation of public service facilities.