情绪智力对班主任的离岗意愿的影响研究——基于情绪劳动与情绪耗竭的中介作用

A Study on the Influence of Emotional Intelligence on the Turnover Intention of the Head Teacher:The Mediating Effect of Emotional Labor and Emotional Exhaustion

情绪智力是与班主任离岗意愿相关的重要的个体性情绪因素,为探讨情绪智力对班主任离岗意愿的影响,采用情绪智力、情绪劳动、情绪耗竭与班主任离岗意愿量表对587名中小学班主任进行测评。研究发现:情绪智力显著负向预测班主任离岗意愿;情绪劳动的表层扮演与深层扮演维度,以及情绪耗竭在情绪智力与班主任离岗意愿之间起部分中介作用。在对上述研究结果进行探讨的基础上,就降低班主任离岗意愿提出了建议:提高班主任的情绪智力水平;提高班主任工作认同感与保障水平;探索影响情绪劳动与班主任离岗意愿之间效应的调节变量。

This study investigated the relationship between emotional intelligence and head teachers’turnover intention and the mediating effect of emotional labor and emotional exhaustion in 587 head teachers.The results showed that emotional intelligence directly significantly and negatively predicted head teachers’turnover intention;Two dimensions of emotional labor,surface acting and deep acting together with emotional exhaustion played partial mediating effect between emotional intelligence and head teachers’turnover intention.Corresponding suggestions were put forward to reduce head teachers’turnover intention.