变革型领导、公共服务动机与政府绩效信息使用

Transformational Leadership,Public Service Motivation and Government Performance Information Use

当前政府偏重于绩效评估过程和绩效信息生产,相对忽视绩效信息使用,导致绩效管理形式化问题严峻,政府绩效信息使用是检验绩效管理成败的最终标准。文章使用河南省435名公务员的问卷调查数据,利用结构方程模型检验了变革型领导、公共服务动机对政府绩效信息使用的影响机制。研究发现:政府绩效信息内部管理使用、行政责任使用和公共责任使用三因子结构在中国本土治理情境下具有稳健性;地方政府公务员使用绩效信息程度有限,其中内部管理使用和行政责任使用的程度明显高于公共责任使用;变革型领导和公共服务动机分别对政府绩效信息使用具有显著的积极影响;变革型领导通过公共服务动机的部分中介作用对政府绩效信息使用产生积极的间接影响。本文增加了领导力如何影响政府机构改革的经验知识,研究建议进一步完善国家和地方制度建设、改善绩效管理体系,优化领导模式、培养变革精神,激发利他动机、提升人力素质。

The government attaches great importance to the process of performance measurement and the production of performance information,but relatively ignores the use of performance information(PIU),which leads to severe formalization of performance management.The PIU is the ultimate criterion to test the success or failure of performance management.Based on the survey data of 435 civil servants in Henan Province,this paper uses structural equation model to test the influence mechanism of transformational leadership and public service motivation on PIU.The results show that the three-factor structure of internal management use,administrative responsibility use and public responsibility use of performance information is robust in the context of local governance in China;local government civil servants use performance information to a limited extent,of which the degree of internal management use and administrative responsibility use is obviously higher than public responsibility use;transformational leadership and public service motivation have significant positive effects on PIU;and transformational leadership also has a positive indirect effect on PIU through the partial mediating role of public service motivation.This paper adds the experience and knowledge on how leadership affects government institutional reform,and suggests further perfecting national and local institutional construction,improving performance management system,optimizing leadership model,cultivating transformative spirit,stimulating altruistic motivation,and enhancing human quality.