电信企业运营模式发展与变革

Development and Transformation of Telecom Operation Mode

国际范围内电信企业均面临激烈竞争,包括同行业竞争以及其他创新型参与者均对电信核心市场不断蚕食。电信企业转变和创新运营商业模式刻不容缓。首先介绍了美国、法国和日本3家国际运营商运营战略的发展,叙述了通信智能时代电信企业运营模式的变革,阐述了电信业务运营支撑系统未来的建设方向;最后通过总结当前电信企业运营的特点,给出了以网络智能运营和用户智能运营为核心的智能运营体系建议。

International telecom companies are facing fierce competition,including competition in the telecom industry and the cannibal-ization of the core telecom market by other innovative stakeholders.It is urgent for telecom enterprises to change and inno-vate their business mode.Firstly,it introduces the development of operation strategies of international operators in the United States,France and Japan,then explains the changes in the operating modes of domestic telecom companies,and then points out the future direction of telecom operation support systems.At last,by summarizing the characteristics of current telecom enterprise operation,it gives some suggestions on intelligent operation system with network intelligent operation and user in-telligent operation as the core.