聚沙成塔:团队建言的形成与作用机制

Many a Little Make a Mickle: The Formation and Mechanism of Team Voice

员工建言行为因其对团队和组织的重要性成为研究的持续热点之一,已有研究主要集中在个体层面,近年来学者们开始关注团队层面建言行为的积极作用,在团队建言的概念界定、影响因素和作用等方面取得了进展,然而理论研究和实证研究仍亟待丰富和完善。首先,系统梳理了团队建言的内涵与测量,从团队特征、领导风格和团队互动方面总结了团队建言的影响因素;其次,梳理了团队建言的结果变量,从团队过程视角揭示了团队建言的作用机理,以及从建言特征和工作情境方面分析了边界条件;最后,从团队建言结构、影响因素、作用结果、作用机制以及边界条件等五个方面提出了未来研究展望。

Employee voice behavior has become one of the continuous research hotspots because of its importance to team and organization.The existing researches mainly focus on the individual level.In recent years,scholars have begun to pay attention to the positive effects of team-level voice behavior,and have made great progress in the definition,influencing factor and consequences of team voice.However,theoretical research and empirical research still need to be enriched and improved.Firstly,this paper systematically reviews the connotation and measurement of team voice,and summarizes the influencing factors of team voice from the aspects of team characteristics,leadership style and team interaction.Secondly,it combs the outcome variables of team voice,reveals the mechanism of team voice from the perspective of team process,and analyzes the boundary conditions from the aspects of voice characteristics and work situation.Finally,the future prospects are put forward from five aspects:team voice structure,influencing factors,outcomes,influence mechanisms and boundary conditions.