城市管理的智能化转型:研究框架与展望

Intelligent transformation of urban management:Research framework and outlook

城市管理智能化转型是构建新型智慧城市的必要阶段.传统智慧城市建设的重心在于以技术手段促使城市管理各部门实现信息化.在城市居民对未来更加便捷、智能和美好生活的向往下,以及在移动互联网、大数据、云计算、物联网、5G和人工智能技术等新一代信息技术蓬勃发展的今天,城市管理的目标不再局限于部门信息化,而是要在基础设施建设不断完善的基础上,进一步将大数据、人工智能等新兴技术与城市应用深度融合以实现智能决策,并构建城市公共服务系统框架以实现部门协同,从而推动智慧城市建设从数字化阶段向智能化阶段转型.本研究结合城市管理的发展态势与最新研究进展,基于国家自然科学基金管理科学部“十四五”发展战略优先领域“城市管理的智能化转型”专家会议的研讨,系统梳理了城市管理智能化转型过程中的典型科学研究问题,总结其主要研究方向包括:1)城市管理数字资源的开放管理与共享;2)公共管理大数据智能决策;3)智慧城市公共服务系统框架建设和体制机制创新研究这三个重要研究方向,为相关研究者提供借鉴与参考.

Intelligent transformation of urban management is a necessary stage for building a new smart city.The focus of traditional smart city construction is to promote the informatization of urban management departments by technical means.With urban residents yearning for a more convenient,intelligent and better future,nowadays new generation of information technologies such as mobile Internet,big data,cloud computing,internet of things,5G and artificial intelligence are booming.The goal of urban management is no longer limited to departmental informatization,but to further integrate emerging technologies such as big data and artificial intelligence with urban applications on the basis of continuous improvement of infrastructure construction,toreal-ize intelligent decision-making and to construct the framework of urban public service system.This process will achieve departmental collaboration,it can promote the transformation of smart city construction from digital stage to intelligent stage.Reviewing the development of urban management and the progress in academic research,based on discussion of symposium on"Intelligent Transformation of Urban Management"about priority areas of management science in the 14th Five-Year Plan period held by Department of Management Science of National Natural Science Foundation of China,this research systematically sorted out the typical scientific research questions in the process of intelligent transformation of urban management.The main research directions of urban management include:1)open management and sharing of digital resources in urban management,2)big data intelligent decision in public administration,3)research on framework construction and institutional mechanism innovation of public service system in smart city.The framework may provide directional reference for future academic research.