从注销到删除:“账号注销权”的体系定位与制度建构

From Cancellation to Deletion:System Positioning and System Construction of“Account Cancellation Right”

《网络数据安全管理条例(征求意见稿)》,首次将个人信息删除权与账号注销进行关联,凸显了账号注销的体系性地位。账号作为用户访问手机移动应用的主要媒介,集成了大量用户在使用移动应用过程中主动提供、被动获取和自动生成的个人信息。用户常通过账号注销的方式切断与运营者之间的联系,以期保护个人信息与财产安全,但账号注销仍存在主动注销复杂、被动注销缺位以及注销后信息处理模糊等难题亟待解决。结合我国当前的立法现状以及域外被遗忘权制度的实践经验,我国账号注销管理制度的建构应当以释法取代立法作为有效的解决方案,围绕《个人信息保护法》第四章所规定的权利体系,构建以知情为引导、以删除为核心、以查阅为保障的流程化账号注销行为规范,以此解决账号注销过程可能存在的信息泄露风险。

As the main medium for users to access mobile applications,account integrates a large number of personal information actively provided,passively obtained and automatically generated by users in the process of using mobile applications.Users often cut off the contact with operators through account cancellation in order to protect personal information and property security.However,there are still some problems to be solved,such as the complexity of active cancellation,the absence of passive cancellation and the fuzzy information processing after cancellation.Combined with China’s current legislative situation and the system practice experience of the right to be forgotten,the construction of China’s account cancellation management system should take the interpretation of the law instead of legislation as an effective solution,and build a procedural account cancellation code of conduct guided by information,centered on deletion and guaranteed by access around the right system stipulated in Chapter IV of the Act on the of Personal Information Protection Law in order to solve the possible information disclosure risk in the account cancellation process.