期刊文献+

CRM客户关系管理系统

CRM Customer Relationship Management System
下载PDF
导出
摘要 随着企业客户人数日益增加,传统的管理方式不能满足客户关系管理的需求,在挖掘新客户和增强客户忠诚度方面也出现了一定弊端。针对这种传统管理方式,为进一步优化企业管理效率,增加企业客户的黏性,设计了一个用户界面多样化、架构清晰的客户关系管理系统。该系统能更好地管理订单数据、客户数据,更清晰地分析目前的客户发展情况,使公司的管理人员工作更加高效,也极大地改善了公司开发客户效率。 With the increasing number of enterprise customers,the traditional management method can not meet the needs of customer relationship management,and there are some disadvantages in mining new customers and enhancing customer loyalty.Aiming at this traditional management mode,in order to further optimize the enterprise management efficiency and increase the stickiness of enterprise customers,a customer relationship management system with diversified user interface and clear structure is designed.The system can better manage order data and customer data,more clearly analyze the current customer development,make the company’s managers work more efficiently,and greatly improve the company’s efficiency of developing customers.
作者 王艺翔 熊巍 WANG Yixiang;Xiong Wei(Office of National Aircraft Industry Metrology and Measurement Center,Beijing Changcheng Institute of Metrology and Measurement,Beijing 100095,China;Office of Academic Affairs,Nanchang Hangkong University,Nanchang 330063,China)
出处 《现代信息科技》 2021年第16期22-25,共4页 Modern Information Technology
关键词 效率 客户管理 忠诚度 efficiency customer management loyalty
  • 相关文献

参考文献6

二级参考文献24

共引文献15

相关作者

内容加载中请稍等...

相关机构

内容加载中请稍等...

相关主题

内容加载中请稍等...

浏览历史

内容加载中请稍等...
;
使用帮助 返回顶部